How to Fix Hulu Error Code P-DEV318 – 6 Methods

Hulu error code p-dev318

Hulu is a popular online movie or TV show streaming platform. The most notable advantage is that Hulu allows its users to stream content directly on different devices, including Xbox One. Only a Hulu subscription is required, which gives you access to all movies and TV shows available on the streaming giant. However, apart from other playback errors, Hulu subscribers have often complained about getting Error Code P-DEV318.

This playback error is very common with users who are streaming on their Xbox One gaming console. This error becomes a hindrance in streaming any video from Hulu, including live events. Many Xbox One users who become frustrated with this error, ended up either canceling their Hulu subscription or got rid of their Xbox One.

In this article, we will be discussing the reasons why Hulu gives this error and then the 6 methods that can help you resolve this issue easily. You can follow these methods even without technical knowledge. There is no need to call tech support or someone who can do it for you.

Reasons Why Hulu Error Code P-DEV318 Occur

hulu cover

Many users have faced this common error while streaming Hulu content, especially on Xbox One consoles. After conducting extensive research, we have identified three reasons behind the P-Dev318 error code:

  • Hulu server error due to maintenance issues
  • Low bandwidth
  • Slow internet connection

Methods to Resolve Error Code P-DEV318

hulu support

After conducting an investigation, Hulu described this P-DEV318 error code as a bug. They are currently working on a permanent solution to this error code so that their subscribers can enjoy uninterrupted streaming.

As there is no official fix for this error code yet, here are 7 methods that can help you troubleshoot this error so that you can enjoy continuous streaming on your favorite Android device or TV, Fire TV, Apple devices and Apple TV, Nintendo Switch, Playstation, Xbox or Chromecast.

Method 1: Upgrade your Internet Speed

internet speedThe recommended speed for continuous streaming of Hulu 3Mbps and 8Mbps respectively. As online streamers require buffering, people who have slow internet often face Hulu Error Code P-DEV318. However, if your desired video is taking a long time to buffer, there is a good chance that this error has already occurred. This issue can be easily fixed by improving your internet connection by upgrading the speed.

See how the following steps work out:

  • Turn off the streaming device or Xbox One including other devices connected to your home network.
  • Close all background processes on the device.
  • User an Ethernet cable instead of a wifi connection to connect your device to the internet.
  • Move your router close to the streaming device.

Method 2: Restart your Streaming Device or Xbox One

Hulu error code p-dev318 picPower cycle your streaming device or Xbox one to get positive results. Restarting the device usually resets the software and other associated apps to clear out any problem that can affect online streaming. Internet connection also refreshes with system restarts.

See how the following steps work out while restarting your device:

  • Turn off the streaming device.
  • Wait 10 seconds after disconnecting all power sources.
  • Plugin the power cable to the device.
  • Check for any errors after the device restarts.

Follow these steps to restart your Xbox One:

  • Turn off the Xbox One by pressing the “Xbox” button for roughly 10 seconds.
  • Give the console a fresh start by pressing and holding the “Xbox” button.

Apart from restarting streaming devices, it is recommended to try power cycling your router as well.

Method 3: Connect with Hulu Support Team

support teamThe easiest method of resolving the P-DEV318 Error is by connecting with Hulu online chat support. Getting this done requires having all of your account-related information. As the Hulu Error Code P-DEV318 affects subscribers using specific devices for online streaming, the support team is able to provide a device-specific solution.

Contact Hulu Support team 

Users can contact Hulu directly on Twitter by simply tweeting about the problem and mentioning Hulu. A member of the support team will reply immediately with a solution to fix the error that you’re facing.

Apart from these two options, you can post on Hulu Community, or find answers and helpful tips.

Method 4: Update the Hulu App

image of Hulu error code p-dev318Many users who faced this issue were reported using an outdated app. If you’re getting the P-DEV318 error, make sure that you are using the latest app available on your respective AppStore.

Method 5: Clear Cache Memory and Data

wipe cacheHaving corrupt cache data can lead to the Hulu app generating numerous error codes, one of which can be P-DEV318. If you already have updated the Hulu App and have high-speed internet, corrupt data can still cause playback issues.

Follow these steps to clear the cache on an Android phone or tablet:

  • Navigate to “Settings” and then tap the “Applications” option.
  • Select the “Hulu” app and then click on “Storage.”
  • Tapping the “Clear Cache” button will get rid of any corrupt cache on your device.

Similarly, See how the following steps work out on an Xbox One:

  • Keep the “Power” button of your console pressed till it turns off.
  • Remove the power cable of your console.
  • Repeatedly press the “Power” button pressed.
  • Reconnect the power cable after a few minutes.
  • Finally, press the power button to power up your console.

Method 6: Check your Internet Connectivity

check your speedTo have continuous streaming, you not only need a high-speed internet connection, but you also need one that is strong and consistent as well. Inconsistency in the speed and strength of your internet can easily cause Hulu Error Code P-DEV318 to disrupt your streaming.

See how the following steps work out:

  • Turn your internet router off.
  • Wait for about 5 minutes.
  • Turn your internet router back on.

A simple restart restores the integrity of an internet connection, however, if the problem persists, contact your service provider as there might be a problem at their end.

Why does Hulu give error messages?

Poor internet connection, the streaming device, or the Hulu app can give errors for a number of reasons. Many of which can be easily resolved by employing the use of a general troubleshooting guide such as; Updating the Hulu App, reinstalling the App, or making sure that your streaming device is fully updated.

How do I fix my Hulu streaming?

To fix most errors, follow these steps:

  • Perform a power cycle.
  • Check for app and system updates.
  • Test your internet connection.
  • Fully close the Hulu App.
  • Clear Cache and Data.
  • Uninstall or reinstall the Hulu App.
  • Improve your internet connection.

Why would Hulu stop working?

If Hulu still is not working properly, your internet connection might be too slow for continuous streaming. Check your service by running a speed test to see how fast data is moving at your end and whether it’s fast enough for Hulu or not. If you have other devices on your internet connection, they might be lowering the speed that is required to stream Hulu.


Hulu Error Code P-DEV318 occurs when the user is trying to stream a live event as it requires a strong internet connection. With restarting your streaming device being the easiest fix, a minimum speed of 8Mbps also needs to be ensured.

If you have a strong internet connection and the problem persists even after restarting the device, then approaching Hulu online support chat is the best option followed by the troubleshooting methods mentioned above in the article. For more information on other errors, save our website as a bookmark for other easy fixes. Mention the method you used in the comments section below that fixed the Hulu Error P-DEV318.

Facing Hulu Error P-DEV320 instead? Click here to fix it.

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