Hulu is one of the most outstanding online streaming services in the United States and globally. It provides on-demand content such as movies, TV shows, tv channels, and more. However, some users get a Hulu error code DRMCDM78 while streaming the films, videos, etc.
The Hulu application sometimes gives errors like internet connectivity, payback error, streaming errors, or other issues like other applications have. It’s unclear whether the user or the Hulu servers cause the problem. Whatever the cause, these errors have the potential to damage Hulu’s quality and reputation.
Some users get these errors while playing on Windows, Linux, or Mac, and others. Are you one of them, and you get the same problem code when you try to watch the Hulu video? So this article will show you how to troubleshoot the Hulu error code Drmcdm78. So let start!
Why did Hulu error code dRMCDM78 appear?
Hulu Server issue
Several elements frequently cause this issue that making it difficult to pinpoint the exact cause. When you get this problem, you should first check to see whether the Hulu servers are down. If it’s a server issue, you’re probably not the only one who’s having a problem. Unfortunately, server issues are beyond the user’s control, and the only solution is to wait for Hulu to rectify the situation.
Outdated browser repository
As it turns out, this issue can also arise if your default browser’s repository has recently changed and the old version is no longer capable of supporting streaming protocols. All you have to do in this instance is update your browser to the most recent version available.
Even though Hulu promises to be compatible with most browsers, it is a good idea to use one that you are familiar with. Make sure you’re using the most recent version of your Browser because updates aren’t always notified, and most people are unaware that their Browser is out of date.
Corrupted cached data
In some circumstances, you may notice this error because your browser cache contains corrupted temporary files. A faulty and outdated cache might potentially cause the Hulu error code DRMCDM78. Corrupted temporary files stored in your browser cache may cause the error code DRMCDM78 to appear unexpectedly, disrupting your streaming activity. You should be able to address the problem in this situation.
TCP / IP Issue
In rare situations, the DRMCDM78 occurs due to a conflict between your computer’s TCP or IP settings. This issue can also be caused by a TCP or IP inconsistency in some circumstances. If this case happens to you, you should resolve the issue by rebooting your router or performing a reset.
It indicates that a problem with your internet connection prevents Hulu from retrieving data from the servers, resulting in the Hulu error code DRMCDM78. Because there are more unknown reasons that could cause this issue, this list isn’t complete. However, most reports attribute the appearance of Hulu error code DRMCDM78 to one or more of the conditions.
How to Fix Hulu Error Code Drmcdm78
The specific error code could occur for various reasons, including the Hulu server being down or undergoing maintenance, the Browser not being up to date, TCP/IP issues, browser cache, or cookies issues, and so on. So, to fix this problem we will go through all of the instructions listed below.
Checking the Status of Hulu Servers
To initiate the troubleshooting process first, ensure Hulu isn’t experiencing any server issues. So, before you do anything further, try services like IsItDownRightNow, Down Detector, or Outage Report to see if other users in your area have reported the same issue. You should also check the official Hulu Support account for any official announcements regarding the status of their streaming server if you’ve just discovered evidence that other customers around the world are reporting the same error.
If your examination revealed no underlying server issue, it’s safe to assume that this problem is only occurring locally due to a browser or network issue. In this article, you can find instructions for resolving these issues in different techniques. You should also check out the official Hulu Help page for any official announcements regarding the status of their streaming server if you’ve just discovered evidence that other customers around the world are experiencing the same issue.
Outdated Browser to the Latest Version
If you’ve already looked into the problem and can’t find anything related to Hulu, it’s likely a browser issue. An outdated browser build is the most typical cause for the error code DRMCDM78 to appear.
Unless you upgrade to the most recent build available, your router has most certainly just deployed a repository modification that will cause certain streaming services to fail until you update to the most current version available. Of course, depending on the browser you’re using, this operation will be different.
If you’re using Chrome (on Windows, Mac OS X, or Linux), go to sub-guide A to force your browser to update to the most recent version. Any other Chromium-based browser is in the same boat (the steps are the same).
However, if you’re using Firefox (one of the few non-Chromium-based third-party browsers), follow sub-guide B to force it to update to the most recent version available.
Updating Google Chrome to get rid of Hulu Error Code Drmcdm78
Windows / MacOS
- First, Open Google Chrome and go to the top-right corner of the screen to the action button (three-dot icon).
- Go to Help > About Google Chrome from the newly displayed context menu.
- The browser will instantly begin scanning inside the About Google Chrome tab to determine whether a new version is available. If one exists, you will be prompted to install it once the installer has finished downloading. It should update Google Chrome.
- When the updated build is installed, your browser should restart automatically. When this happens, go back to Hulu and repeat the action that caused the Hulu error code DRMCDM78 before.
- To begin the browser update, open a Terminal session on your Linux system and run the following command:
sudo apt update
- When prompted to validate the operation, press Y, then wait for it to end.
- To install the most recent version of Google Chrome, insert the following command once the correct Google repository has been loaded:
sudo apt-get --only-upgrade install google-chrome-stable
- Launch Google Chrome and open Hulu after the installation is complete to see whether you’re still having issues.
Clearing your Browser Cache to resolve Hulu Error Code Drmcdm78
If the methods above failed to resolve the issue, you might explore the possibility that corrupted data in your browser cache caused the problem.
After clearing their browser cache, a couple of affected customers who were previously experiencing the DRMCDM78 error with Hulu reported resolved the problem.
Of course, the processes for clearing your browser cache will vary based on the browser you’re using. If you are using Chrome, then follow these steps:
Open google chrome and navigate to the action (three dots) button on the right top corner. Now hover over on More Tools and click on Clear Browsing Data from the dropdown menu.
Remember that none of these processes will delete any sensitive data related to your browser, so there’s no need to prepare a backup. The only drawback is that you will be logged out of the websites you are now logged in to.
If you’ve previously cleaned your browser cache and are still getting the DRMCDM78 problem when trying to stream Hulu content, scroll down to the final possible solution below.
Resetting or Restarting the Router
Suppose none of the possible changes above have worked for you, and you’ve already validated that you’re not dealing with a server problem outside your control. In that case, you’re probably dealing with a TCP/IP discrepancy.
It is a common issue with low-level routers that can only handle a limited amount of bandwidth. When numerous devices are connected to the same network and trying to stream content from Hulu, this problem is more likely to occur.
You have two possibilities in this situation:
- Restarting your router
- Resetting your router
Although restarting is a non-intrusive method, it will only reveal problems involving temporarily stored data. You’ll need to reset your router if the problem is caused by a configuration or limitation placed at the router level.
Restarting your Router
A fast reboot will fix the majority of any connectivity issues you may be experiencing. If the problem is connected to a TCP/IP issue, this should suffice.
To restart your router, glance at the back of the device and push the On-Off button to turn it off. Next, unplug the power cord from the outlet, and wait a full minute for the power capacitors to drain and any temp data that your router may be holding to be released.
After this time has moved, turn on your router and click the power button to restart it, then wait for Internet connectivity to return. Go for a router reset if the same problem is still happening.
Power Cycle your Router to Fix Hulu Error Code Drmcdm78
If the restart fails, you should proceed to the reset procedure. However, keep in mind that this operation will erase all of the settings you’ve made in your router’s settings. It covers, among other things, forwarded ports, whitelisted devices, and blocked connections.
If you’re aware of the risks but still want to restore your router’s factory settings, go ahead and locate the reset button on the back of your router. In most cases, it will be built inside the case to prevent accidental presses, so you’ll need a small screwdriver or a similar object to reach it.
Foresting the router, press and hold the reset button for 10 seconds or until all of the LEDs on the router flash simultaneously. If your Internet service provider (ISP) uses PPPoE (Point to Point Protocol over the Internet). In that case, you’ll need to re-enter the credentials provided by your ISP at the end of this procedure to regain Internet connection.
If you don’t know how to fix Hulu error code DRMCDM78 or other Hulu errors, it can spoil your Hulu viewing experience. Fortunately for you, we’ve compiled a list of all the possible solutions; all you have to do now is check and implement all of them one by one. Let us know which method you follow by commenting below.